Meet Our Team
Our experienced team of technicians and staff are dedicated to providing exceptional appliance repair services
The complete Kelly's Appliance Center team - ready to serve you!
Our Expert Team
Get to know the professionals who keep your appliances running smoothly
Mark Kelly
Owner
Owner since 1990, joined the company in 1983. With over 40 years in the appliance repair industry, Mark has built Kelly's Appliance Center into one of the most trusted names in the Bay Area.
Shane Spencer
Tech Service Manager
Ten years with Kelly's Appliance, started as a technician and worked my way up to Tech Service Manager. I support our amazing customers and provide rapid technical support to field technicians.
Kendra Hoetger
Office Manager
Office manager handling appointments, billing, and customer communications.
Abby Jensen
Parts Coordinator/CSR
Coordinating parts logistics and customer scheduling to ensure excellent service.
Laura Losh
Customer Service Representative
Customer service representative dedicated to great scheduling and support.
Bianca Bonila
Lead Technician
Lead technician supporting complex diagnostics and service excellence.
Ricardo Ramos
Service Technician
Dedicated service technician with experience in dishwasher and appliance diagnostics.
Joe Denning
Service Technician
Skilled service technician with expertise in washer and dryer repair services.
Sean Foley
Service Technician
Professional field technician serving customers throughout the Bay Area.
James Shawgo
Service Technician
Professional service technician focused on timely, high-quality repairs.
Anthony Porter
Service Technician
Experienced technician delivering reliable service across all major brands.
Our Values
The principles that guide our work every day
Customer First
Every decision we make puts our customers' needs and satisfaction first
Quality Service
We use only genuine parts and provide factory-authorized repair services
Honest Pricing
Transparent, fair pricing with no hidden fees or service charges on completed jobs
Ready to Work with Our Team?
Contact Kelly's Appliance Center today and experience our exceptional service
