Meet Our Team
Our experienced team of technicians and staff are dedicated to providing exceptional appliance repair services
The complete Kelly's Appliance Center team - ready to serve you!
Our Expert Team
Get to know the professionals who keep your appliances running smoothly
Mark Kelly
Owner
Owner since 1990, joined the company in 1983. With over 40 years in the appliance repair industry, Mark has built Kelly's Appliance Center into one of the most trusted names in the Bay Area.
Kendra Hoetger
General Manager
General manager handling appointments, billing, and customer communications.
Shane Spencer
Operations and Growth Manager
Ten years with Kelly's Appliance, started as a technician and worked my way up to Tech Service Manager. I support our amazing customers and provide rapid technical support to field technicians.
James Shawgo
Service Manager
Senior appliance repair technician with 10+ years in appliance repair and 25+ years in field service. EPA certified, experienced across major and premium brands, and a Viking Authorized Servicer since 2017.
Abby Jensen
Parts Coordinator/CSR
Coordinating parts logistics and customer scheduling to ensure excellent service.
Phil Cockle
Service Technician
Service technician bringing hands-on expertise and dedication to every repair.
Bianca Bonilla
Service Technician
Service technician supporting complex diagnostics and service excellence.
Ricardo Ramos
Service Technician
Dedicated service technician with experience in dishwasher and appliance diagnostics.
Joe Denning
Service Technician
Skilled service technician with expertise in washer and dryer repair services.
Sean Foley
Service Technician
Professional field technician serving customers throughout the Bay Area.
Anthony Porter
Service Technician
Experienced technician delivering reliable service across all major brands.
Our Values
The principles that guide our work every day
Customer First
Every decision we make puts our customers' needs and satisfaction first
Quality Service
We use only genuine parts and provide factory-authorized repair services
Honest Pricing
Transparent, fair pricing with no hidden fees or service charges on completed jobs
Ready to Work with Our Team?
Contact Kelly's Appliance Center today and experience our exceptional service
