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A bright modern kitchen

Kelly's Appliance Center in Cotati, CA

Honest appliance repair for Sonoma, Marin, and Napa

We fix refrigerators, washers, dryers, ovens, and dishwashers in homes across the North Bay, with local technicians who explain what they find and stand behind every repair.

50+ years
Family owned and operated
4.9 stars
161+ Google reviews
90 days
Money-back guarantee
10 brands
Factory authorized service

Why Kelly's

Appliance repair experts, the family way

Kelly's is a family business with a team of skilled technicians, a parts department, and an office that knows its customers by name. Here's what that means when you call us.

  • A real person answers

    Call during business hours and you reach our office in Cotati, not a call center.

  • Parts on every van

    Common parts ride along, so most repairs finish in one visit.

  • Straight answers

    Our techs are paid for their time, not on commission, so nobody invents a problem.

  • Service call fee applied

    Your service call fee is applied to the final repair.

Our story

Reviews

What North Bay neighbors say

Real Google reviews in our customers' own words. Notice how often they mention a tech by name.

4.9
161 Google reviews
Read them allLeave a review
4.6
yelp260 reviews
Read them on Yelp
Michael D.
Google review · March 2026
Joe, the technician, fixed a stubborn leak in the water connection to our 18-year-old GE refrigerator (that I had tried to fix myself and *almost* succeeded). With a couple of small compression fittings, he solved the problem (and put everything I'd taken apart back together, good as new). Service cost was reasonable, and much less than a new refrigerator. Joe was friendly and personable and let me watch, explaining what he was doing. Would use Kelly's Applicance Repair again when something breaks.
Tech: JoeGE refrigerator
Joyce A.
Google review · July 2026
Ricardo came in and diagnosed my broken dishwasher. His office ordered the parts and he was back in 2 days to install them. Ricardo was on time, did the work and didn't leave a mess! Thanks all for the timely experience. I appreciate it.
Tech: RicardoDishwasher
Javier P.
Google review · January 2026
Bianca from Kelly's Appliance did a warranty claim service for me today. As far as a warranty claim goes for a washing machine, if I could leave more than five stars, I would. Bianca showed up within her service window, was able to diagnose the issue, had the replacement part on hand, installed the new part, tested the unit, and it ran flawlessly all within an hour. She was thoroughly knowledgeable about the unit and completed the repair of the cracked hub drive effortlessly.
Tech: BiancaWashing machine
Chris B.
Google review · March 2026
I had heard many great things about Kelly's and they lived up to the expectations. Their technician James was super helpful with his recommendations on replacing some parts on my Whirlpool Dryer (~10 years old) that hopefully keeps it going for years on end. I was educated on many parts too. I would highly recommend them. I am located in Marin County.
Tech: JamesWhirlpool dryer
pjs3456
Google review · May 2026
Our dryer belt broke. We got Kelly's Appliance from the Diamond Certified Directory. The woman on the phone was very helpful and scheduled an appointment immediately. James came out and replaced the belt in minutes. We're very happy with the service. He explained everything and was very courteous. We will definitely use Kelly's Appliance again.
Tech: JamesDryer

A few favorites from 161 reviews on Google. See every review.

Parts department

DIY parts and accessories, matched to your model

Send us your model number and our parts department tracks down the right part for your machine. We confirm the price and lead time, then you pick it up at our Cotati shop or we ship it to you.

Request a part

Brands We Service

We service every major appliance brand, and we're factory authorized for Whirlpool, KitchenAid, Maytag, JennAir, Bosch, Thermador, Gaggenau, Viking, Dacor, and InSinkErator.

Service area

Our Service Area

Sonoma, Marin, and Napa counties, all served from our shop in Cotati. Pick your town for local details.

Need appliance repair?

Online requests are confirmed within 4 hours during business hours. Call for immediate confirmation.