About Kelly’s Appliance Center
Fixing the North Bay’s appliances since 1975
Bob Kelly opened the shop in 1975 with a simple rule: do good work at a fair price and treat every customer like a neighbor. His son Mark runs it today, out of Cotati, with a crew of technicians and office staff who cover Sonoma, Marin, and Napa counties.
- Diamond Certified
- Three local chambers
Our story
Fifty years, one family name on the van
Bob Kelly started Kelly's Appliance in 1975. His son Mark joined him in 1983, and in 1987 the business moved to Sonoma County. Mark took over full ownership in 1990 and kept his dad's approach: personal service, a fair price, and a straight answer about whether a machine is worth fixing.
Today the shop runs out of Cotati with a team of technicians, a parts department, and an office where a real person answers the phone. We repair refrigerators, washers, dryers, dishwashers, ovens, stoves, ranges, and garbage disposals on all makes and models, including Maytag, Kenmore, Whirlpool, JennAir, GE, LG, and Samsung. We're factory authorized for ten brands, including Whirlpool, KitchenAid, Bosch, Thermador, and Viking.
We're also the kind of shop that still shows up for its town. You'll find us at chamber mixers and local events, and Nextdoor neighbors have voted us a Neighborhood Fave five times since 2021. After fifty years, that still means a lot.
- 1975
Bob Kelly opens the doors
Kelly’s Appliance starts with a simple rule: personal service at a fair price.
- 1983
Mark joins his dad
Bob’s son Mark Kelly starts working alongside him in the trade.
- 1987
Home in Sonoma County
The business moves to Sonoma County, where it has been ever since.
- 1990
Mark takes the keys
Mark takes over full ownership and keeps customer service as job one.
- Today
Fifty years and counting
A full crew out of Cotati, Diamond Certified, factory authorized for ten brands, and a Nextdoor Neighborhood Fave five times over.
How we work
What you can expect from us
A straight answer
Our techs are paid for their time, not on commission, so nobody has a reason to invent a problem. If a repair isn’t worth doing, we’ll say so.
Fixed on the first visit when we can
Common parts ride on every van, so most repairs close in one trip instead of two.
Backed for 90 days
Every repair carries our 90 day money-back guarantee on parts and labor.
Neighbors first
We’re members of the Rohnert Park, Windsor, and Novato chambers, and our customers name our techs in their reviews.
The people behind the vans
Technicians, parts, office, and the owner. Mark has been at it for more than forty years, and a few of the crew started as trainees.
Meet the whole team
Something acting up at home?
Tell us what's going on and we'll get a technician out to you. Sonoma, Marin, and Napa counties.
