For property managers, real estate, and warranty companies
A repair vendor you can put on file and stop worrying about
If you manage properties, sell homes, or administer warranty claims in Sonoma, Marin, or Napa County, you need an appliance repair company that answers the phone, shows up when it says, and sends an invoice that makes sense. We've been that company for North Bay businesses since 1975.
- Reply within one business day
- Invoices per unit or property
- Sonoma, Marin, and Napa
Who we work with
Three kinds of businesses make up most of our commercial accounts. If you are a fourth kind, the form still works.
Property management
Tenant appliance calls handled without you in the middle. We coordinate access with the tenant, invoice the office, and keep a service history per unit so the next call starts with context.
Real estate
Pre-listing checks, inspection repair items, and post-close fixes for your clients. A fast answer on repair versus replace helps a deal move instead of stall.
Home warranty and warranty administrators
Authorized service claims for the brands we are certified on, clean diagnostics with photos, and paperwork that does not bounce. We already run claims for national administrators and OEM warranty programs.
What a partnership actually gets you
- Dedicated office contact who knows your accounts, not a call center
- Technicians in company vans with common parts on board, so most repairs close in one visit
- Clear invoices per unit or property, with diagnosis notes and photos when you need them
- Honest repair versus replace calls. We are paid for time, not commission, so nobody invents a problem
- 90 day money-back guarantee on every repair, parts and labor
- Tenant and occupant coordination handled by us, including lockbox and access instructions
Start the conversation
Tell us about your portfolio and what you need. This goes straight to the office, and you will hear back within one business day.
Partnership questions
Do you offer volume pricing for property managers?
Yes. Accounts with regular volume get a standing rate and a single point of contact at the office. Tell us roughly how many units you manage on the form and we will come back with a real number rather than a brochure.
Can you coordinate directly with tenants?
That is the normal way we work with property managers. Send us the work order with the tenant contact and any access instructions, and we handle scheduling, arrival windows, and the visit. You get the invoice and the notes.
Which brands are you authorized to service under warranty?
We are factory authorized for Whirlpool, KitchenAid, Maytag, JennAir, Bosch, Thermador, Gaggenau, Viking, Dacor, and InSinkErator. We service every other major brand with trained technicians, we just do not claim factory authorization where we do not hold it.
Are you licensed and insured?
Yes, and independently verified rather than self-declared. Our state license, liability insurance, and workers compensation are confirmed as part of staying Diamond Certified. That coverage protects your properties and your tenants, not just us.
What area do you cover?
Sonoma, Marin, and Napa counties, from our shop in Cotati. If your portfolio is spread across all three we can still be your single vendor, which is usually the point.
Need a repair today, not a partnership?
Book a single service call the normal way. We're happy to earn the account one repair at a time.
